Before taking the plunge with ink refills or the Continuous Ink System I contacted City Ink Express with many questions from an ignorant and rather sceptical position. After being very patient with me over several emails they not only helped me understand the world of printer refilling a lot better but gave great advice on they choice of printers that might be suitable for my needs.
And all this without committing to any purchase or being coerced to do so.
I bought a Continuous Ink System and an printer based on their recommendation and found the set-up video really helpful.
Every time I've had a question, technical or otherwise, they have got straight back to me.
I've since bought multiple Continuous Ink Systems from them along with ink tanks and won't get my ink from anywhere else.
These guys are just brilliant and a valued part of my growing business.