1.
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Is it secure to order from this site? = Yes. Our shopping cart processes all the
information by using the latest security technology: SSL 128-bit encryption.
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2.
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Do you keep my personal information? = Yes, your personal information is securely
stored in our Ecommerce database with the same SSL 128-bit encryption. You have
the option to make this information available for future orders when logging in,
so that you do not have to type it again when you come back and shop from us.
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3.
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Do you sell or trade any of my information? = Absolutely not: We do not sell, trade,
or share any of your information with anyone under any circumstances.
Click here to review our Privacy Policy.
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4.
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When will my credit card be charged? = Credit cards are charged at the time of the
order, before the order is shipped out. You will receive notification by e-mail
if the payment was approved.
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5.
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I forgot my account password. How do I retrieve it? = If you forgot your password,
you can retrieve it by clicking on the Forgot Password link
here
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6.
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What is your return policy? = Our return policy is available on the
returns
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7.
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How do I find a product? = There are various ways of finding a product. You can browse
our online store through categories by clicking on the main menu button links to
find what you are looking for, you can also click on 'Search' and type a search
term related to what you are looking for and all corresponding results will be displayed.
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8.
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How do I navigate through the site? = There are links and buttons on the site to
get you where you want to go. Products are available from the main menu and under
the "Products" button link, you can also view informational web pages
that we have set up so you can get some information on our company and our products.
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9.
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How can I get information about your company? = Information about our company is
available on the about us page.
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10.
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How do I contact you? = Our contact information is provided on our contact page.
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