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Hi City Ink Express

I have a home business and I use a lot of printer ink and paper. I used to print stuff off and photocopy duplicates.  Since being introduced to the CISS Ink system I can't rate it high enough.

The ink is great, the system is simple and the service from City Ink Express is outstanding. If you haven't got your system yet I suggest you do it now.

Jason L.

My first CISS from City Ink Express was bought 3 years ago and I am still using it! The original printer passed away 2 years ago and I just transferred the CISS to a new printer. Simples! Shane at CIE is wonderfully patient and helpful, and although I was a complete novice he managed to turn me into a CISS expert!


Currently I am running two ip4850 printers and an ix6500 A3 printer (which has to be the best A3 printer bargain on the planet), all with CISS’s from Shane - one of the CISS’s is on its 3rd printer (started with a 4700, then a 3600 and now on a 4850). The inks are all the same (just in different orders) and the chips from the cartridges supplied with the printer can just be transferred to the old CISS cartridges.


As my business expands (yes, I am making a profit thanks to the reduced ink costs!), I will be ordering more CISS’s from Shane. The range of Canon printers he now has CISS’s for is amazing. There is absolutely no discernable difference between a CISS with Lyson ink and the original cartridges. OK, my eyes are not what they used to be, but a young photographer friend of mine cannot tell the difference either.


If you are worried about investing in one of City Ink Express’s CISS’s then don’t – talk to Shane & if you are still not convinced email him & he will pass the email to me – I’ll soon convince you!



This is the first time I have used City Ink Express after buying numerous cheap CISS systems which have either not worked at all or ruined the print head after a month or so. I decided that the extra cost was worth it for the customer support, warranty and hopefully better quality system and ink. I originally ordered a Canon MG5150 CISS bundle but Shane emailed me very promptly asking if it would be ok to upgrade the order to the next model up (Canon MG5250) at no extra cost which I gratefully accepted. The printer arrived the next day and I had great communication from the courier. Everything was packaged well and all boxes undamaged.
Next step was setting the machine and CISS system up. As with all City Ink Express systems you can find very helpful tutorial videos on their YouTube channel so this is where I headed first and found the video to match the printer. The video was very thorough and easy to follow which made setup a breeze. As with most multi-function printers, CISS systems can be difficult to route due to having a scanner on top. This means that the lid on this model has to stay open slightly but a metal bracket is included for the job. The only criticism I have of the CISS system is the metal bracket may not be substantial enough to support scanning heavier items such as books as it only supports one side of the lid. It may be an idea to include two brackets, one for each side of the printer, to better distribute the weight of the scanner and make it more stable with the CISS system installed. Other than that setup went without a hitch following the video and everything I needed.


This is how the printer looks once setup is complete. Even with the lid open slightly everything functions as normal. I was worried that the slight slant may make scanning more difficult but the scanner is aligned from the back left corner so I found the slant actually helped keep documents in place.
When the printer was turned on for the first time it detected the cartridges and began its priming process which took around 5 minutes. I had to do a single head clean to pump some ink through the CISS system and remove any air from the tubes and after this the printer performed perfectly. All colours print well and look vibrant and text is very clear.

Overall I am extremely pleased with both the Canon MG5250 printer and the CISS system from City Ink Express. Shane replied to any questions I had promptly before purchase and the level of customer service throughout the transaction was superb. I have bought many CISS systems over the years and some have been disastrous. From now on I will be paying a bit extra and buying from City Ink Express. The quality of the system and ink seems far superior to any CISS system I have bought previously and I have somewhere I can go back to for refills which will be of the same high quality as the ink already in the system which is a big plus for me! I will be highly recommending City Ink Express from now on.




Cityinkexpress offer amazing value that makes colour printing cheaper than ever! I print approximately 2800 double sided colour A4 sheets (5600 prints) for a  village newsletters every 2 months plus a lot of business printing. I reckon the 5600 prints I have done in the last week cost slightly over 1 penny each! I actually printed nearly all of them with the ink that came with the CISS system apart from a top up of black ink.


I very quickly stopped buying the molten gold they put in original cartidges and for years I was buying cheap compatible cartridges then I started to buy refillable cartridges, refilling them with syringes. Then I saw Cityinkexpress’s CISS systems and I am certain there is no cheaper way to print.


With a decent printer and a CISS system you just keep topping up the CISS with ink (just pour it in) and that’s it! The huge amount of ink that comes with the system gives me an almost immediate payback. They are very helpful too, I wear out a printer every few months and I always ask them to suggest a printer then I get a CISS system and a printer to match it so I never have to buy any cartridges.


I see they now do packs with printers and CISS systems so it will be easier than ever next time. Thanks Cityinkexpress!


Best regards,



We have been using CISS Ink systems for some time now. We find them very reliable and cost effective.  We are a support organization for Greater London North East Scouts and any money we can save means that the savings can be ploughed back into the Scouts. 

County Print Team
(A service to Scouting)