We are often asked by why we do not offer detailed technical support by phone - so here are our reasons.

 

We cannot see what you can

 

Many of our products require detailed technical support which often requires images and screen shots of the product setup, settings, images - without these we cannot see and understand the whole picture and offer an effective prompt solution

 

Sometimes with the settings you have - you might think they are right but may not be - we need to see images to find this out - it only takes 1 wrong thing to stop the product working  building up a complete picture of support helps us.

 

We do not record conversations and each time you ring you may get a different staff member who has no idea who you are or any previous history this may result in wrong advice being given.

 

Building up a complete picture of support over time helps understand and troubleshoot to give the best advice as we can see what has been done and tried before.

 

Building up a complete picture of support by email means any member of staff can read all the history and support you. 

 

Building up a complete picture of support helps us improve the quality of the products and level of service we provide.

 

We have now released the ciss continuous ink system for Epson XP-8500,XP-8505,XP-8000,XP-8600,XP-8605 Printer and the video can be found here

 

It is available with normal dye ink, Epson T6731-6 Genuine eco tank inks and empty ciss continuous ink system

 


After extensive and in depth testing on this model which included over 25,000 prints, over 4 litres of ink we are happy to release what we believe in our opinion to be a comparable model to the Sawgrass SG400 printer but with just a fraction of the ongoing running cost


Supplied as a pre modified and already initialised printer where you just have to fill the carts - pop in and change a few settings, the printer is chip less which means you don't have to worry about resetting of chips or failed chips, if you wanted to print 1000 documents with no interruption the printer is capable if it has enough ink

 

Huge savings on your running costs when compared to an SG400 which is typically around £1.20per ml of ink and the cityinkexpress brand around 18 pence 


Kit Contents include


4* 300ml capacity cartridges


200ml of each colour ink 800ml in total capable of around 4000 mugs


100 sheets a4 paper


1 roll heat proof tape


C5210dw printer modified chip less for sublimation

 


C5210dwsublimation

 

C5210dwsublimation

 

Our setup video can be seen here


C5210dw

 

We have now released the ciss continuous ink system for Epson WF-2860,WF-2865 Printer and the video can be found here

 

It is available with sublimation dye ink, normal dye ink, Epson T6641-4 Genuine eco tank inks and empty ciss continuous ink system

 


 

We have now released the ciss continuous ink system for Epson XP-5100,XP-5105, the video install guide can be seen here 


 

It is available with sublimation dye ink, normal dye ink, Epson T6641-4 Genuine eco tank inks and empty ciss continuous ink system