New review from Ian


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As always with CityInkExpress continuous ink systems, the installation was a breeze thanks to the very helpful videos and the quality of the products. If ever I do have a query about the installation or day-to-day running, response times to emails are very short and the information is always useful.

 

Compared to other systems I have tried, these are by far the easiest to fit and maintain, spare parts are always available, and the build quality is second to none. The videos walk you through every stage of the way.

The only criticism I could have is to use white printers in the videos if possible, sometimes it is hard to see what is being done inside a black printer, but there again the explanations are very good.

 

I would not hesitate to recommend these ink flow systems, you will not be disappointed!

I have used CityInkExpress for some time now and have always been very satisfied with both the service and the ink supplied.

Normally my orders arrive next day and when I needed help they went out of their way to assist me, they have always answered any questions promptly and with courtesy, I can heartily recommend them to everyone.

I don't think you will find a better company nor product.

I purchased a CISS system from CIE after running a poster business on Etsy for a couple of years. I had used genuine ink for some time but was finding it cripplingly expensive and I was constantly running out of ink. After some research I decided to grab myself a dye ink CISS and have loved it ever since.

The ink lasts significantly longer and is priced very competitively. The ink also appears to be high quality with no discolouration.

I had some initial teething issues with getting my printer set up to print close to what my computer was showing (colour wise) but it was a simple case of getting a custom ICC profile from CIE which solved my issue.

 

Would definitely recommend this product to anyone printing high volume regularly.

I bought a full set of 125ml Lyson inks along with cartridges and separate syringes to fill them last year. Filling the cartridges is simple, but it’s advisable to do it over plenty of newspaper just in case of any spills. It’s easy to get ink on your fingers, but it does no harm and disappears after a couple of days.

 

I ordered an extra bottle of black ink, as you do tend to use more black than any of the other colours. Next time I’ll have to order just one set, with the black ink having being expended by around 50% more than the other colours.

There was a problem with one of the black cartridges supplied that didn’t work. As I had a second black cartridge, I was up and running after swapping over, but CityInkExpress' response to my support query was immediate and they sent me a fresh cartridge to replace the faulty one.

The inks are indistinguishable to my eye from original Epson ink, and it’s certainly far more cost effective to refill cartridges in this way.

 

The only problem I’ve encountered is when refilling a cartridge, the printer sometimes won’t start up correctly. The only way I’ve found to fix this is to power up the printer with one of the cartridges unseated so that the printer thinks that it’s not installed. Pushing the cartridge down and going through the printer startup cycle again seems to clear the error.

 

All in all, top quality ink and brilliant support from CityInkExpress.

I bought the CityInkExpress CIS system a while ago for my Epson printer and it has been invaluable.

I love to see the Epson software hassling me to buy more ink then just resetting and continuing printing (I have the older setup, I understand that the newer ones even reset themselves so even less to do!) I don't print a great deal but it's lasted for three years!

Once it's set up there is nothing else to do, apart from keeping an eye on the ink level in the tanks, which do down very slowly.

It's well worth the initial outlay and has saved me a small fortune and should continue to do so.